Effective Date: September 14, 2026
Welcome to Check On Me.
These Terms and Conditions ("Terms") govern your access to and use of the Check On Me mobile application, website, and related services (collectively, the "Service") provided by Check On Me ("Check On Me," "we," "our," or "us").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Service.
Please read these Terms carefully before using Check On Me.
Check On Me is a personal safety and check-in application designed to help individuals who live alone, older adults, individuals who may benefit from periodic check-ins, and other users who want an additional layer of safety and communication.
The Service allows users to create scheduled check-ins and designate trusted family members, friends, caregivers, or other contacts.
If a user fails to respond to a scheduled check-in within the configured period, the Service may send a notification to the user's designated contact asking that person to check on the user.
Check On Me is intended to provide an additional safety and communication tool. It is not an emergency response service, medical monitoring service, security service, or substitute for professional care or emergency services.
You must meet the minimum age requirement applicable in your country to create and use a Check On Me account.
If you are using Check On Me on behalf of another person, including an older adult, dependent, family member, or person requiring assistance, you represent that you have the appropriate authority or permission to do so.
You are responsible for ensuring that your use of the Service complies with applicable laws and regulations.
Certain features of Check On Me require you to create an account.
When creating an account, you agree to provide accurate, current, and complete information.
You are responsible for:
You are responsible for activity conducted through your account unless the activity resulted from circumstances outside your reasonable control.
The primary functionality of Check On Me is to allow users to establish scheduled check-ins.
A user may configure a check-in schedule, reminder, or timer through the application.
Depending on the user's settings, if the user does not respond to a check-in within the designated period, Check On Me may trigger a notification to one or more designated contacts.
Users are responsible for properly configuring their check-in settings and reviewing them periodically.
Users may add family members, friends, caregivers, or other trusted individuals as designated contacts.
You are responsible for ensuring that:
Adding someone as a contact does not guarantee that the person will receive or respond to a notification.
Where required, Check On Me may require a designated contact to independently consent to receiving SMS messages before notifications are sent to that contact.
Check On Me may use SMS, push notifications, email, or other communication methods to notify designated contacts.
SMS messages may be delivered through third-party telecommunications providers such as Twilio.
Message delivery depends on factors outside our control, including:
We do not guarantee that a notification will be delivered, delivered immediately, or received by the intended recipient.
Users and designated contacts are responsible for maintaining accurate contact information.
CHECK ON ME IS NOT AN EMERGENCY RESPONSE SERVICE.
The Service does not guarantee that an emergency will be detected, that a missed check-in accurately indicates an emergency, or that a designated contact will receive, read, understand, or respond to a notification.
A missed check-in may occur for many reasons, including:
Similarly, a user may respond to a check-in even when an emergency exists.
For any immediate, serious, or life-threatening emergency, users and designated contacts should contact the appropriate local emergency services or emergency responders directly.
Check On Me should not be used as the sole means of protecting a person who requires continuous medical, physical, or emergency supervision.
You understand and agree that the effectiveness of Check On Me depends on your proper use of the Service.
You are responsible for:
When you provide information about another person, such as a family member, friend, caregiver, or emergency contact, you represent that you have a lawful basis or appropriate permission to provide that information.
You must not use Check On Me to collect or submit another person's personal information unlawfully.
You are responsible for providing accurate contact information.
You agree not to use Check On Me:
We reserve the right to suspend or terminate accounts involved in prohibited activity.
You may provide information to the Service, including names, contact information, profile information, check-in information, and other content.
You retain ownership of content that you submit to the Service to the extent that you have rights to that content.
By submitting information to Check On Me, you grant us the limited rights necessary to store, process, transmit, and use that information to provide and operate the Service.
We will handle personal information in accordance with our Privacy Policy.
You are responsible for ensuring that the content and information you submit does not violate applicable law or the rights of others.
Your use of Check On Me is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, protect, and share personal information.
By using the Service, you acknowledge that you have reviewed the Privacy Policy.
Check On Me may rely on third-party services and technologies to provide certain functionality.
These services may include:
Third-party services may have their own terms and privacy policies.
We are not responsible for the availability, performance, policies, or actions of third-party services that we do not control.
Your mobile carrier may charge you for SMS, data, calls, or other communications associated with your use of Check On Me.
Check On Me does not control carrier fees or charges.
You are responsible for any charges imposed by your mobile carrier or telecommunications provider.
The Check On Me application, website, software, design, branding, logos, graphics, text, functionality, and other materials provided by Check On Me are owned by or licensed to Check On Me and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms, you may not:
Nothing in these Terms transfers ownership of Check On Me intellectual property to you.
If you provide suggestions, ideas, recommendations, or feedback regarding Check On Me, you agree that we may use that feedback without restriction or compensation to you.
Providing feedback does not transfer ownership of your unrelated intellectual property to Check On Me.
We aim to provide a reliable service, but we do not guarantee that Check On Me will always be available or uninterrupted.
The Service may occasionally be unavailable because of:
We may modify, suspend, or discontinue portions of the Service at any time.
We may update, modify, add, or remove features from Check On Me from time to time.
Some updates may be necessary to maintain compatibility, security, legal compliance, or functionality.
We do not guarantee that every feature will remain available indefinitely.
If Check On Me introduces paid features, subscriptions, or other charges, the applicable pricing, billing terms, cancellation policies, and payment conditions will be presented to you before you make a purchase.
Payments may be processed through third-party payment providers or app store platforms.
Your use of paid features may also be subject to the terms of the applicable payment provider or app store.
Check On Me does not provide medical advice, diagnosis, treatment, or medical monitoring.
Information provided through the Service should not be interpreted as medical advice.
Users should consult qualified medical professionals for medical concerns.
If you believe you or another person is experiencing a medical emergency, contact the appropriate emergency services immediately.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
CHECK ON ME DOES NOT GUARANTEE THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHECK ON ME AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SERVICE PROVIDERS, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES RESULTING FROM:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL BE LIMITED TO THE AMOUNT YOU PAID TO CHECK ON ME FOR THE SERVICE DURING THE PERIOD SPECIFIED BY APPLICABLE LAW, OR, IF YOU HAVE NOT PAID ANY AMOUNT, THE MINIMUM AMOUNT PERMITTED BY LAW.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Check On Me and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:
We may suspend or terminate your account if:
You may stop using Check On Me at any time.
Where available, you may request deletion of your account in accordance with our Privacy Policy.
Termination does not automatically eliminate obligations or rights that by their nature should survive termination.
These Terms will be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Check On Me is legally established, unless applicable law requires otherwise.
Any disputes arising from or relating to these Terms or the Service will be handled in accordance with applicable law and the appropriate courts or dispute-resolution procedures having jurisdiction.
We may update these Terms from time to time.
When we make material changes, we may provide notice through the application, website, email, or another appropriate method.
The updated Terms will include a new Effective Date.
Your continued use of Check On Me after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable.
The remaining provisions will continue in full force and effect.
These Terms, together with the Check On Me Privacy Policy and any additional terms presented to you for specific features or services, constitute the agreement between you and Check On Me regarding your use of the Service.
They supersede prior agreements or understandings regarding the same subject matter, except where otherwise stated.
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.
If you have questions, concerns, or requests regarding these Terms or the Check On Me Service, please contact us:
We will make reasonable efforts to respond to questions and requests within a reasonable period.
BY CREATING AN ACCOUNT OR USING CHECK ON ME, YOU ACKNOWLEDGE THAT:
If you do not agree with these Terms, please do not use the Check On Me Service.